Prisoners can order quality hygiene items, snacks and beverages from their financial accounts. Commissary service is provided by Swanson Services. Orders are placed by Wednesday and delivered on Thursday; holidays may delay the delivery. Prisoners who are released or transferred to another jail have five (5) days to make arrangements to pick up their orders at the jail. Orders cannot be refunded or transferred to another inmate.
Prisoners who are indigent can order Writing/Hygiene packs. Prisoners are indigent when they have a $1.00 or less on their commissary accounts. Packs will be charged to the account and a debt will be incurred.
Prisoners who are eligible for the Work Program will be able to order specialty items approved by the jail. Boots or shoes, work clothing, music CD’s, CD players, headphones and other items are approved and can only be purchased by jail staff.
Telephones are available in each housing unit from 6:00 am to 10:30 pm to allow reasonable access for all prisoners. There is a charge for all phone calls with the exception of the Summit County Public Defender, Valley Behavioral Services and Pre-Trial Release Services.
Prisoners are provided a pin number for their phone account. Prisoners may transfer funds at any time from their commissary account to their phone account to pay for phone services.
Inmate telephone services are provided by Encartele. For information on fees, to set up an account or for technical assistance, call 1-866-476-6723.
All telephone calls are recorded excluding Legal/Attorney calls.
Prisoners or Attorneys must request “no recording” for legal calls from Jail Administration prior to calls being made.
Prisoners are restricted from personal calls during Disciplinary lock down.
The jail will only deliver messages to prisoners that are of an emergent nature or death notification.
Prisoners in programming or assigned to a work crew will not have access to phones while out of the housing unit.
Three way calling or call forwarding is prohibited
Prisoners have access to email service through the Kiosk in the housing unit. Email services are provided by eNotez, a Swanson Services program. Prisoners can purchase email access weekly or monthly. There is no refund once the funds have been transferred to the eNotez account.
Prisoners must initiate the email to the recipient and then a reply can be made back to the prisoner. All incoming and outgoing email is screened. There is no Legal/Attorney privilege with an email.